Once again, they little people get the shaft, while corporate america gets a bailout. It appears that JavaScript is either disabled or not supported by your web browser. All I was told was I was up for review on a few days ago and that a report from Experian led them to decide to close They told me because my debt ratio was high. I then called and got a business Visa card. of Treasury 100 F Street, N.E. They are giftcards through partner with amex. If you decide to use a Debt Management Company, we’re happy to work with them. Debt buyers purchas… On Tuesday, January 20, 2009 I received a letter from American Express dated 1/14/2009 that stated my account is being reviewed for collections. Old debts have often been passed from one collection agency to another, and it’s very easy for debt collectors to make a mistake. American Express. I can do without this card and the lack of service and business sense necessary to stimulate the ecomony and its card holders. This usually happens when you forget to pay a bill for a period of time, and your debt is sold to them. The Fair Debt Collection Practices Act says that absent express permission from the debtor, a collector may not communicate with anyone about a debt other than the consumer, and certain people such as attorneys. The supervisor had lied to me to protect the company. I owe American Express $3000 cause I lived off that card when my husband lost his job and we had no income...now its in collections and the lady thats on my 'case' says I can only make 2 payments, i cant do monthly payments, it will have to be 2 lump sums. Proof of the E-mail is attached. After repeated attempts to find out my balance I gave up and determined that my family had just been "JIPPED". Because of the volcanic eruption in Iceland, I tried to change the reservation. Answer Save. Twenty-four hours later I received a phone call on my work phone from Zwicker and Associates. While I’ve successfully coached many people to reach settlements with American Express, I am no longer actively recommending the Do-It-Yourself method for dealing with this very difficult creditor. Then all my auto-bills decline and then I have to call and re-enroll etc. We rely on highly professional methods to collect outstanding debts. Georgia Office of the Attorney General The letter provided an invalid web address and I have been on hold for over 50 minutes to the phone number they listed. ever... I requested strict proof of the alleged debt, a copy of the initial contract and payment history as well as a copy of the assignment of the alleged debt. Often, debt management companies can help reduce the burden on you. She said from Experian. Once the person had my information, they refused to speak with me about my account. How to contact the American Express Concierge. Customer Assistance Group I hardly use my visa and when I do, my balance has never been more than $200.00 and I always pay off the balance. I have never been late on either card and have a credit score of almost 800. I contacted them and they refused to return the rate to what it was when I closed my account and claim they can chnage the terms of the agreement at any time for any reason and I have no ability to opt out of the change. I tehn called him back and told him to cancel the Amex card on jan 1, 2009 (so I could clear out my Skymiles) He didn't seem to care!!! I used the G.C. I have always made my payments on time until the last six months I was late, but still made the payment. http://amexcreditreduction.blogspot.com/ Express Debt Collection is located in North West London. Explore the latest in entertainment, including Card Member exclusive virtual experiences and the latest content from partners in music, theater, sports, and more. They identify themselves as an Attorney that has been retained by American Express to file a law suit against me. Email Platinumrequests@concierge.americanexpress.com. On 1/25/2009 I sent a Cease and Desist letter to Zwicker and Associates via Fax and Certified Mail with Return Receipt. The best settlement that Zwicker will give, as a rule, is 70%. I asked why I had not been notified and per the representative, A letter was mailed to me two weeks after the date it was lowered. For example, the scammer might inform you that she is collecting an American Express debt. bag & accessories bag & accessories. Has someone close to you recently passed away? I have been a customer of American Express since 1998! I think they must be on their last leg. Benefit from special offers. Finally, on Thursday, May 7th at 11:29 AM my father, Robert Priest, received a telephone on his personal business line. It appears you just sit behind your desks and pull interest rate figures from the air, then cowardly insulate yourself from your victims? If the collector later believes they were given false information by the person they contacted, they’re allowed to contact that person again. For international collect calls dial 617-622-6756. Paid my balance down more often than not. Of course, now that system cannot be accessed by me. That American Express did the same bill that was given to me to %... I receive another letter from American Express to file a lawsuit against you you... My bills on time of service at American Express because that is that you make. Downsides of payment plans so that you got the person had my information, they refused to with. Card for purchasing AMEX Gift checks at the local mall like all the people at the mall! Me I just finally figured out they have completely confused the information in file... 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