If a ticket is spoiled or tampered with, it will be invalidated, and if a passenger travels with it, he/she will be considered to have travelled without a ticket. Phone: Trams Customer Service 020 8681 8300 - charges apply. See full address and map. All luggage must also be clearly labelled with the name, address and destination of the accompanying passenger. Address: Phibsboro 7 Co. Dublin, Dublin. Family Return Tickets, valid as Ordinary Return tickets, are issued to family groups consisting of one or two adults and up to a maximum of 3 children under 16 years of age. Lost property contact information for train, bus, ferry, light rail and taxi operators. Reserved seats are non-refundable however a booking can be amended up to one hour before the selected service is scheduled to depart from its journey origin. Hand luggage carried inside the passenger saloon must not be placed where it could obstruct the gangway or any passenger entrance or emergency exit, but must be placed under a seat or in an overhead rack as appropriate. If you have lost something or left something on one of our buses, and it has been found, it will be with the garage who operates the service. Phone lines are open Monday to Friday 07:00 to 19:00 and Saturday, Sunday and public holidays 08:00 to 18:00. Call us on (01) 8734222 Where you can call us and speak to a Customer Service representative. 2. You can zoom in to an area by clicking on any of the red bus stops. A reserved seat is for a chosen specific departure time, if one wishes to travel at an alternative departure date or time a booking must be amended via “Manage your booking” here. Tickets issued by Bus Éireann are not transferable. Address: Pharmacy 98 Marlborough st 1 Co. Dublin, Dublin. Children under 12 years of age will NOT be carried, unless accompanied by a responsible person over the age of 16, on the following categories of Bus Éireann services: All Expressway services - as detailed in Expressway timetable booklet or Non-Expressway services where the intended journey of the child passenger exceeds 50 kilometres. Select the service on which the item was lost. See full address and map. If a passenger refuses or omits to pay his fare, he/she must give his/her name and address to the driver or conductor if so required. We can usually track your journey if we have your ticket or Leap Card number. All refunds/credits for annual passes must be made by the fifth day of the month, with no usage, at any time, during or after the first of that month, for it to be included in the refund. Dublin 12, Dublin. Lost Property Department Customer Comment Form ... To make a complaint, give feedback or if you have a query on Dublin Bus services please complete our customer comment form. Our depot teams will do their best to get every item registered on the system the next day, but it can take up to 2 working days for See full address and map. Guide dogs and Assistance dogs accompanying passengers are permitted to travel on all Bus Éireann services free of charge and without restriction. How to find your lost property. When an item has been lost on one of our buses, please email baclostproperty@dublinbus.ie. On occasions where snow, fog, or other adverse weather conditions prevail, or the state of the roads is unusually difficult or if for any reason whatsoever roads or sections of roads are closed to traffic, it may be necessary to vary the times of Bus Éireann services, or to suspend their operation without notice. Expressway: Expressway inter-urban coach services link many major towns and cities in the country. Information on Bus Eireann as contacts, web site, email, phone, ((021) 4557150), opening hours, address (Lost Property Office Parnell Place) and images The consumption of alcoholic drinks is not permitted. Family fares are calculated at twice the ordinary return fare subject to a minimum chargeable fare. Bus Eireann Lost Property Office Additional special conditions also apply to School Transport Scheme Travel Tickets issued by Bus Éireann and to Free Travel Passes issued by Department of Social Protection, Department of Defence and Department for Regional Development (Northern Ireland). Property lost on trams. See full address and map. Student Single, Return and 10-Journey Tickets are issued at discounted fares to students aged 16+ on production of a valid International Student/Scholar Identity Card (ISIC); or a current Student Identity Card issued by a recognised third-level college in the Republic of Ireland; or a current Translink Student Identity Card; or a current Student Travelcard/Student Travelcard for Teens as issued by Student Travelcard Ltd., or a valid Bus Éireann Student ID card for second level students 16+; but otherwise have the same conditions of validity as ordinary Single and Return tickets. The full list of colleges whose Student Identity Cards will be recognised by Bus Éireann for entitlement to student fares is given in "Your Journey/Student Travel" area of website. In this context hand luggage means something that is capable of being stored in the overhead rack or beneath the seat. Where doubt exists as to the eligibility of a child for unaccompanied travel, it is the responsibility of the passenger claiming such eligibility to produce evidence of age. Family Return Tickets are not available on cross-border services. NB: MAC numbers should be kept confidential. The Employer covenants and undertakes to procure compliance with this condition by its employees who are provided with passes by the Employer under the Taxsaver Scheme. Contact number: (01) 703 1321. Enter the service number in the box below. If your comment relates to Transport for Ireland please fill in the form below. We are not in a position to respond directly to all feedback, however please be assured that all messages are referred to the relevant team within the National Transport Authority for action. Bus Éireann will not be liable for financial loss involving cash, currency, cheques, credit/cash/charge cards, or for loss of travel or identity documents of any kind. Schoolchild Fare: A special schoolchild fare is available on Provincial City Services in Cork, Limerick, Galway and Waterford. Return Tickets are valid for one outward and one inward journey only; they are not valid for two journeys in the same direction. See full address and map. Tickets which are valid for travel on the services of other transport companies are in addition subject to the conditions of carriage of the respective transport companies concerned. Contact number: (01) 703 1321. Leap Fares: Children under sixteen years of age, who are in possession of a non-personalised Child Leap Card 5 -15 Years and children under nineteen years of age, who are in possession of a Personalised Child Leap Card 16 – 18 Years, may avail of Leap child fares where available on designated Leap-enabled services. Student FaresCash Fares: Student Single, Return and 10-Journey Tickets are issued at discounted fares to students aged sixteen and above on production of a valid International Student/Scholar Identity Card (ISIC); or a current Student Identity Card issued by a recognised third-level college in the Republic of Ireland; or a current Translink yLink Student Identity Card; or a current Student Travelcard/Student Travelcard for Teens as issued by Student Travelcard Ltd., or a valid Bus Éireann Student ID card for second level students 16+; but otherwise have the same conditions of validity as ordinary Single and Return tickets. Once activated (used), a single journey ticket will remain active for 90 minutes, All other Bus Eireann Conditions of Carriage can be found. Passengers boarding at intermediate points not listed on the schedule of fare stages will be charged as from the previous listed stage point. All items of passengers' luggage as described in the foregoing are carried by Bus Éireann at owner's risk, irrespective of whether or not they have been handed to a Bus Éireann employee or agent and without regard to the part of the vehicle in which they are carried or by whom they have been so placed in such vehicle. Property found in or on Bus Éireann vehicles will be deposited at the nearest depot of the … Separate conditions apply to the carriage of passengers' luggage on Bus Éireann services to Britain and Europe. In the event of passengers being unable to satisfy the requirements of the relevant authorities before the departure time shown in the published timetables, services will not be delayed. Categories: Bus & Coach - Services & Schedules, Address: Busaras Store St 1 Co. Dublin, Dublin. Consult all reviews for Bus Eireann - Rail Transport, (Cork, County Cork, Munster). Tickets must be retained for inspection, and must be produced for inspection on request by any authorised official of Bus Éireann. Smoking, including the use of substitute cigarettes (e-cigarettes) is prohibited on all Bus Éireann buses and coaches and in all enclosed areas of bus stations. Tickets issued at special reduced return fares, or for special services not listed in the published timetables, are valid in accordance with special conditions as advertised and notified from time to time. Any food and drink brought on board must be in an appropriately sealed or fastened container to avoid any risk of spillage and any rubbish must be taken when leaving the vehicle. No refunds/credits will be given for monthly passes unless unused and cancelled by the fifth day of the month. Please note, this number only takes calls about property lost on trams. See full address and map. A complete list of all Iarnród Éireann Irish Rail stations and travel information Bus Éireann will not accept any claim for loss of or damage to property from a third party or made by a passenger on behalf of a third party, irrespective of whether a passenger's luggage contains items belonging to any such third party. Weekly (10-Journey) Tickets are valid for 10 journeys as specified, and as shown by fare paid and/or other details on the ticket, for a period of seven consecutive days inclusive of date of issue and including Sundays. www.dublinminicoaches.com, Address: Broadstone Garage Bus Eireann Broadstone Dublin 7 Co. Dublin, Dublin. An e-ticket must be presented otherwise a ticket cannot be issued. Student Tickets are issued at discounted fares on production of current International Student Identity Card (ISIC), or a valid Student Identity Card issued by a recognised third-level college in the Republic of Ireland, but otherwise have the same conditions of validity as ordinary Return Tickets. Bus Éireann shall not be liable for any loss, damage, delay or expense arising as a result of such circumstances outside the control of Bus Éireann. Operating hours are 07.00 – 1900 Monday to Friday, and 08.00 – 18.00 Saturday, Sunday & Public Holidays. Any travel which they take beyond that point shall be treated as a new journey and passengers will be liable for the appropriate fare from that point to the intended destination. If urgent such as essential medical equipment phone 131 500 If he/she fails to do so, or gives false or misleading details, he/she may be detained until the arrival of the Garda Síochána and in that event, may be liable to prosecution. 10 Journey Tickets Valid for ten journeys for a period of seven consecutive days inclusive of date of issue and including Sundays, for journey selected only. Bus Éireann is a subsidiary of CIÉ and provides bus services throughout Ireland with the exception of Dublin City. With Eurolines, it provides coach services to Britain and Europe. When a public holiday falls within the period of validity of a 10-Journey ticket, the expiry date is automatically extended by one day without endorsement of ticket. A 10 Journey ticket is a book/carnet of 10 single journeys. Return Tickets are valid for one outward journey on date of departure and for one return journey based on the ticket type selected. Bus Éireann lost and found Commuting & Transport. Email: river@tfl.gov.uk. We will do our best to make sure that you get your lost property back as quickly as possible. Tickets will expire 28 days after purchase regardless of whether the customer has activated all journeys or not. This schoolchild single fare applies during normal school terms for travel between home and school Monday to Friday up to 19:00 hours and on Saturday up to 13:30 hours. Property found in or on Bus Éireann vehicles will be deposited at the nearest depot of the Company. Minimum fares are charged on certain bus services as notified from time to time. Companies can save up to 10.75% in PRSI while employees can save between 28.75%-52% in Tax, PRSI and USC on the cost of their travel. While every effort is made by Bus Éireann to ensure the full operation of all bus services advertised by it at all times, Bus Éireann will not be liable for any delay or interruption in any of its services where such delay or interruption is caused by reason of matters beyond its control, including, without limitation, interference by labour or industrial dispute, machine break-down or interruption in supply by others of power, materials or finished goods. Every effort is made to ensure accommodation on buses for ticket holders but no liability or responsibility is accepted by Bus Éireann for the inability of a passenger to use a ticket on any particular bus if there is insufficient accommodation on that bus. Child 10-Journey Weekly Tickets are issued to children under 16 years of age on production of valid Bus Éireann Child ID Card. These special conditions are printed on the relevant Travel Tickets and Free Travel Passes as appropriate to each Scheme. To find it: 1. There are a number of operators providing services as part of the TFI public transport network. The foregoing Conditions of Carriage of Passengers’ Luggage are applicable on Bus Éireann services within Ireland. See full address and map. Where it is necessary to transfer to another vehicle or vehicles before completion of journey, the availability of sufficient accommodation for additional items of luggage or for bicycles, prams or pushchairs, cannot be guaranteed. Customer Comment Form ... You have a number of rights under Data Protection Law. Our drivers collect all lost property found on our buses and return it to their depot, but it can take up to 2 working days to register lost property items on our system.. Online: Customers can report or search for their Lost Property at www.missingx.com. Personal effects or items of luggage of a relatively expensive nature should not be packed in luggage placed in the luggage compartment, but should be kept in a passenger's hand luggage or on the person of that passenger. This ID card will expire on child’s 16th birthday. All passengers over the age of 15 who are not eligible for a discounted fare must purchase an Adult Ticket. You will need to know the bus number you left your property on. Est. Enter a lost property row (s) 1 - 13 of more than 500 Bus Éireann shall not be liable for any loss, damage, delay or expense arising as a result of such delays or inability to complete a journey. On vehicles accessible to mobility impaired persons who are wheelchair users, a wheelchair must be parked in the designated area and in such a manner as the driver may direct. Please telephone Bus Éireann if you require assistance at LoCall 1850 836 611. A wheelchair user has priority for use of this designated area at all times. Customers calling from outside of the Republic of Ireland can telephone +353 1 836 6111. There are no partial refunds on monthly tickets. Bus Eireann Lost Property Office Address: Lost Property Office Bus Eireann Store Street Co. Dublin City of Dublin Phone number: (01)7032489 Categories: Bus & Coach - … Categories: Bus & Coach - Services & Schedules, Companies & Businesses, Address: Busaras Store Street Dublin 1 Co. Dublin, Dublin. A handling fee per article will be charged when lost property is claimed. Intending passengers are, therefore, advised to enquire before setting out on their journey for the latest information concerning the services. In all cases where concession rate tickets are issued on production of the appropriate card or document showing entitlement to the concession, such card or document must be produced for inspection on each occasion on which the ticket is tendered for travel. No responsibility will be accepted by Bus Éireann for loss of or damage to property belonging to a passenger which is lost or stolen on Bus Éireann premises or on Bus Éireann vehicles. Such tickets are issued by Bus Éireann as agents for such other transport companies and Bus Éireann and/or its staff are not liable in the event of any failure by other transport companies to operate as advertised. Address: Broadstone Garage Bus Eireann Broadstone Dublin 7 Co. Dublin, Dublin. Our drivers collect property left on our buses and take it back to the depot to be registered. Address: Busaras Store Street Dublin 1 Co. Dublin, Dublin. TfL's contact details are: TfL Lost Property Office 200 Baker Street London NW1 5RZ. All passenger tickets, whether sold on the bus at time of travel or in advance at booking offices or authorised ticket agencies, or issued by Bus Éireann under the School Transport Scheme, are issued subject to the bye-laws, regulations and conditions contained in the publications and notices of or applicable to Bus Éireann. Expressway Services: One child under five years of age will be carried for free on Expressway services, as long as they are accompanied by a responsible person or persons aged 16 years or over. Passengers alighting between two listed fare stages will be charged the fare to the next listed stage point. Dublin 12, Dublin. Passengers are obliged to pay the proper fare for their bus journey. Under the pilot, only selected Bus Éireann customers will be able to download the app and purchase 10 Journey tickets for Route 133: Copyright © 2021 Bus Éireann and Expressway, Services Operated Jointly with Ulsterbus and Eurolines, https://about.leapcard.ie/card-replacement-refunds, SERVICES OPERATED JOINTLY WITH ULSTERBUS AND EUROLINES, Expressway Eurolines Conditions of Carriage, Adult or Student fares only (to be extended in the future), Fares are based on Origin and Destination stages selected, Each journey taken consumes one of the 10 individual journeys. Such additional luggage, if carried at the discretion of Bus Éireann, must be placed in the luggage compartment of the vehicle and may be subject to an additional charge, per single journey, of €10.00. See full address and map. Please state the following information in your email; Name, contact number and email address In such cases the appropriate full fare must be paid for the journey undertaken. 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